JONATA is the embodiment of land, soul, and people coming together for
one common goal; to produce singular wines from a singular place.

Become a member of our wine community!

Join our exclusive membership and receive guaranteed allocations of our most acclaimed wines processed for you automatically. Shipments are fully customizable and can be modified to fit your needs. Enjoy priority access to pre-release wines, library offerings, member-only experiences, special winery events and more. Whether you're a casual wine enthusiast or a devoted collector, there's a place for you in our beloved wine community.

We invite you to become a member of JONATA and experience these singular wines from our beautiful Ballard Canyon Estate.

MEMBERSHIP BENEFITS

Fully Customizable Shipments – Tailor your orders to your exact preference. Customize your wine selections and bottle counts based on your needs.

Guaranteed Allocations of Pre-Release Wines – Be among the first to receive an allocation of new releases, guaranteed.

Priority Access – Get priority access to additional wine releases, library selections, and special limited-edition offerings.

Exclusive Member Discounts – Enjoy discounted rates on member only offerings, unique tasting experiences and winery events.

Special Events – Invitations to special winery events and curated partnership events across the U.S.

$10.00 Flat Rate Shipping – Enjoy $10.00 flat rate shipping on all U.S. orders shipped via Ground or 2nd Day Air.

ELITE MEMBERSHIP BENEFITS (Twelve + Eighteen Bottle Members Only)

In addition to the above benefits an Elite Membership receives:

10% Shipment Savings – Receive a 10% discount off membership shipments. The more you order, the more you save.

$1.00 Flat Rate Shipping – Enjoy $1.00 flat rate shipping on all U.S. orders shipped via Ground or 2nd Day Air.

VIP Access to The Hilt Estate – Reserve our exclusive "Hideaway Room" at The Barn for a private tasting experience, once per year for up to twelve guests.

SHIPPING

All memberships are processed once per year in August.  Shipments automatically include the wines below and range from $50-$175 per bottle. Additional wines from our JONATA portfolio will be available to add to your shipment. Customize your selections and bottle counts based on your preference.

El Desafio de JONATA Cabernet Sauvignon

El Alma de JONATA Cabernet Franc

La Sangre de JONATA Syrah

Fenix Bordeaux-Style Blend

Todos Red Wine Vineyard Blend

Flor Sauvignon Blanc

*Additional charges will apply for requested overnight shipping as well as international shipments.

JONATA SIX

• Minimum of 6 bottles per shipment
• 1 shipment per year
• Cost per shipment: $740 plus tax and shipping as applicable
• Total bottles annually: 6

JOIN NOW

JONATA TWELVE

• Minimum of 12 bottles per shipment
• 1 shipment per year
• Cost per shipment: $1,480 plus tax and shipping as applicable
• Total bottles annually: 12
  
  JOIN NOW

JONATA EIGHTEEN

• Minimum of 18 bottles per shipment
• 1 shipment per year
• Cost per shipment: $2,220 plus tax and
• Total bottles annually: 18

JOIN NOW

JONATA wine experiences are offered at our sister winery The Hilt Estate in their new tasting room The Barn.

The Hilt Estate is a dramatic property located within a 30 minute drive west of JONATA in Santa Barbara County’s Sta. Rita Hills AVA.  Located just miles from the Pacific Ocean near the intersection of the historic Highway 1 and Santa Rosa Road, The Barn at The Hilt Estate is ideally situated as the starting or ending point for a Santa Barbara wine trip. 

With wines from two renowned estates—JONATA and The Hilt—The Barn at The Hilt Estate offers one of the most diverse lineups of wine in Santa Barbara County.  From highly acclaimed pinot noirs and chardonnays from The Hilt to JONATA's sought after Bordeaux varietals such as cabernet sauvignon, cabernet franc and Rhône varietal syrah, there is something for every palate.

Experiences are by appointment only. The Barn at The Hilt Estate is now open and accepting reservations. Several tasting flights are available offering something for everyone from the wine curious, to the wine advanced. All tastings are led by a knowledgeable team of wine experts.

All visitors must be at least 21 years of age. Animals are not permitted in any of our indoor or outdoor tasting spaces with the exception of service animals.

Contact us at 805-564-8581 for additional questions.

CLICK HERE TO VIEW AND RESERVE YOUR EXPERIENCE

Last updated: May 16, 2023

THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES (SECTION 12), LIMITATION OF LIABILITY AND EXCLUSIVE REMEDY (SECTION 13), A DISPUTE RESOLUTION AND BINDING ARBITRATION CLAUSE (SECTION 16), A CLASS ACTION WAIVER (SECTION 17) AND A JURY TRIAL WAIVER (SECTION 17), THAT EACH APPLY TO THE EXTENT PERMITTED BY LAW AND AFFECT YOUR RIGHTS. IN ARBITRATION THERE IS NO JUDGE OR JURY AND THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT. BY AGREEING TO THESE TERMS OF USE, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO ALL OF THESE TERMS AND HAVE TAKEN TIME TO CONSIDER THE CONSEQUENCES OF THIS IMPORTANT DECISION.

These Terms of Use (this "Agreement" or "Terms") concern the online or digital properties, products, and services of Cool Hand Vineyards, LLC d/b/a/ Jonata and its current and future parents, subsidiaries and affiliates, (collectively, "Us", "Our", or "We"). This Agreement constitutes a legally binding contract between you (together with any person helping you visit, access, register with or use any of those online or digital properties, products or services, "you" or "your") on the one hand and Us on the other hand. The online or digital properties, products and services which are the subject of this Agreement include:

• The website(s) and mobile applications published by Us that display(s) or provide(s) an authorized link to this Agreement (each, with its respective pages, features and functionalities, a "Digital Platform"); and

• The content and services offered, published, distributed or transmitted by Us on or through each Digital Platform (collectively, the "Service(s)").

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING ANY DIGITAL PLATFORM OR SERVICE BECAUSE IT CONSTITUTES A LEGALLY BINDING CONTRACT BETWEEN YOU AND US THAT APPLIES TO EACH AND EVERY DIGITAL PLATFORM AND SERVICE, EVEN IF YOU ONLY VISIT, ACCESS, REGISTER WITH OR USE ONLY ONE DIGITAL PLATFORM OR SERVICE.

WE MAY TERMINATE, SUPPLEMENT, AMEND OR OTHERWISE MODIFY THESE TERMS, OR IMPOSE NEW CONDITIONS OF USE, AT ANY TIME AND IT IS YOUR RESPONSIBILITY TO CHECK THESE TERMS PERIODICALLY FOR CHANGES. WE WILL ENDEAVOR TO PROVIDE NOTICE TO YOU OF SUCH MODIFICATIONS, TO BE COMMUNICATED TO YOU THROUGH ONE OR SEVERAL METHODS AS DETERMINED AND SELECTED SOLELY BY US. METHODS WE COMMONLY EMPLOY ARE (I) POSTING ON THIS OR ANOTHER PAGE OF THE APPLICABLE DIGITAL PLATFORM AND/OR (II) EMAILING TO ANY EMAIL ADDRESS THAT YOU PROVIDE TO US. CHANGES TO THE TERMS SHALL BE DEEMED EFFECTIVE AS OF THEIR STATED EFFECTIVE OR MODIFICATION DATE.

YOU ARE AUTOMATICALLY ACCEPTING AND AGREEING TO THE MOST-RECENT VERSION OF THESE TERMS WHENEVER YOU USE, CREATE, REGISTER WITH OR LOG INTO AN ACCOUNT ON OR THROUGH A DIGITAL PLATFORM. SIMILARLY, YOU ARE AUTOMATICALLY ACCEPTING AND AGREEING TO THE MOST-RECENT VERSION OF THESE TERMS WHENEVER YOU VISIT, ACCESS, REGISTER WITH, SUBSCRIBE TO OR USE A DIGITAL PLATFORM OR SERVICE; AND YOUR CONTINUING VISIT, ACCESS, REGISTRATION WITH, SUBSCRIPTION TO OR USE OF ANY OF THE FORGOING REAFFIRMS YOUR ACCEPTANCE AND AGREEMENT IN EACH INSTANCE.

IF YOUR ACCEPTANCE OF THESE TERMS IS FURTHER EVIDENCED BY YOUR AFFIRMATIVE ASSENT TO THE SAME (E.G., BY A "CHECK THE BOX" ACKNOWLEDGMENT PROCEDURE), THAT AFFIRMATIVE ASSENT IS THE EQUIVALENT OF YOUR ELECTRONIC SIGNATURE TO THESE TERMS.

IF YOU DO NOT ACCEPT AND AGREE TO THESE TERMS IN ITS ENTIRETY, THEN YOU SHOULD NOT VISIT, ACCESS, REGISTER WITH, SUBSCRIBE TO OR USE ANY DIGITIAL PLATFORM OR SERVICE.

1. Registration.

   The Digital Platforms and Services are not intended for use by any individual under the age of 21.

   You may be required to register for certain activities, or access registration-only areas of a Digital Platform, or to enroll or receive certain Services. If and when you register, you may be asked to provide certain information about yourself. You agree that all information you provide in order to register is accurate, current and complete, and will promptly update any information as necessary to maintain its accuracy.

   If you are under the age of majority in your jurisdiction of residence (generally 21 years of age) but at least 13 years of age (subject to any applicable supplemental terms), you may use the Digital Platforms and certain Services but only with the permission of, and under the supervision of, a parent or legal guardian. If you are a parent or legal guardian agreeing to these Terms for the benefit of an individual between the ages of 13 and the age of majority in your jurisdiction of residence, please be advised that you are fully responsible for his/her/their User Content and any legal liability that he/she/they may incur.

   During any applicable registration process, you may be asked to select a username and password. It is your responsibility to ensure that your password remains confidential. By registering, you agree that you will not allow others to use your account and that you are fully responsible for all activities that occur under your username. You agree to notify Us immediately in the event of unauthorized use of your password or account, or of any other breach of security relating to your account. We are not liable for any loss or damage resulting from your failure to maintain the confidentiality of your account as provided herein. We may assume that any communications We receive under your password have been made by you.

2. Privacy.

   By using a Digital Platform or Service, you acknowledge that you have received, understand and accept Our policies concerning the collection and use of your personal information in connection with any Digital Platform or Service, which are set forth in Our Privacy Policy (which is incorporated into these Terms). You should carefully review the Privacy Policy each time you visit, access, register with, subscribe to or use a Digital Platform or Service. BY USING A DIGITAL PLATFORM OR SERVICE, YOU EXPRESSLY CONSENT TO US AND OUR AFFILIATED ENTITIES COLLECTING AND USING INFORMATION ABOUT YOU (INCLUDING YOUR PERSONAL AND NON-PERSONAL INFORMATION) AS DISCLOSED IN THESE TERMS (INCLUDING OUR PRIVACY POLICY).

3. Prohibited Content and Activities.

   You may not access or use, or attempt to access or use, a Digital Platform or Service to take any action that could harm Us or any other person or entity, interfere with the operation of a Digital Platform or Service, or use a Digital Platform or Service in a manner that violates any law. For example, you may not engage in any of the following activities at any time with respect to a Digital Platform or Service:

   • the impersonation of any person or entity or misrepresentation of yourself in any way (including the use of another person's information, account or password);
   • any act that infringes or otherwise violates the intellectual property, privacy or publicity rights of any person or entity (including, without limitation, the copyrights, trademarks, patents, and trade secrets held by Us or Our licensors with respect to a Digital Platform or Service);
   • reproduce all or a portion of a Digital Platform or Service or any communications, information or content found thereon or therein, or create any derivatives works of the foregoing (unless expressly authorized by these Terms);
   • publish any content that is objectionable or illegal (including, without limitation, content that is indecent, obscene, infringing, an invasion of privacy, defamatory, disparaging, false, deceptive, misleading, untruthful, fraudulent, threatening or abusive or degrades others on the basis of gender, race, class, ethnicity, national origin, religion, sexual preference, orientation or identity, disability or other classification);
   • solicit, collect, transmit, store, publish or otherwise make available a person's or entity's personal, confidential, proprietary information or private facts without his/her/their/its prior written consent;
   • publish any machine, computer or randomly generated content;
   • supply or publish any information or statement on, through or in relation to a Digital Platform that is false, misleading, deceptive or incorrect;
   • take any act intended or designed to drive traffic to or boost the search rankings of third-party websites, networks, platforms, servers or applications;
   • engage in unauthorized spidering, scraping or harvesting of content or information, or otherwise engage in the systematic retrieval or copying of any information or content found on, through or in relation to the Digital Platforms or Services or its server(s), to directly or indirectly create or compile a collection, compilation, database or directory of information;
   • use any software, program, process, device, application or routine (including, by way of example only, robots, scrapers, spiders, viruses, spyware and malware) to monitor, copy, disrupt, damage, injure, interfere with, test the vulnerability of, or impermissibly access, in whole or in part, a Digital Platform or Service or its server(s);
   • engage or in or support any act that involves or concerns decrypting, security bypassing or circumventing, hacking, data mining, data scraping, data harvesting, reverse engineering, decompiling, disassembling, attempting to derive source code, modifying, copying or the like on, through or in relation to a Digital Platform or Service or its server(s);
   • engage in any act that overloads, unreasonably disrupts, or unreasonably interferes with the infrastructure or operation of a Digital Platform or Service or its server(s);
   • engage in any act that gains or attempt to gain unauthorized access to computer systems, networks, information or materials on, through or in relation to a Digital Platform or Service or its server(s) (the use or distribution of tools designed for compromising security is strictly prohibited); or
   • engage in any other act that is or We become believe is improper, illegal or harmful to a Digital Platform or Service or its server(s) or any person, entity or property.

   Violations of system or network security and certain other conduct may result in civil or criminal liability, or both. We may report, investigate and work with law enforcement authorities to prosecute users who violate these Terms. If you commit, cause or aid such violations, We may suspend or terminate your access to the Digital Platforms and Services (as well as any other property We own or control) for any or no reason at any time without notice.

   In addition, to the maximum extent permitted by law, We also reserve the right to disclose your identity to any third-party who is claiming that any User Content you provide violates the rights (intellectual property or otherwise) of a third-party.

4. User Content and Submissions.
   • General. From time to time a Digital Platform or Service may provide you with an opportunity to submit or post comments, send emails, message or other communications to other users or our staff, or otherwise post, publish, submit, transmit upload, send or otherwise provide information to Us. You are fully responsible for the content, data and other materials you provide to Us by, through or in connection with a Digital Platform or Service Such content, data and other materials include without limitation photographs, data, images, video and audio clips, feedback, messages, ideas, reviews, comments, information, communications and any other content that you submit to or publish on, through or in relation to a Digital Platform or Service, including those which you submit to or publish on any online social media account (e.g., Facebook, Twitter, Instagram) that you own and link or otherwise associate with a Digital Platform, if any and as applicable. All such materials are referred to as "User Content."

     You represent, promise and warrant that all User Content are wholly original to you and you are the exclusive owner of all rights, titles and interests in and to the User Content (including, without limitation, all copyrights, trademarks, patents, trade secrets, rights of publicity and rights of privacy) and/or, if applicable, have secured all necessary rights and permissions from all subjects depicted or displayed in, and all persons and entities who authored, own or contributed to, the User Content to allow for your performance and grant of rights hereunder (including specifically from all parents or legal guardians of any minors appearing in or contributing to the User Content).

   • Prohibited User Content. You agree, promise and covenant not to provide User Content that:
     • infringes upon, misappropriates or otherwise violates the proprietary, publicity or privacy rights of any person or entity;
     • plagiarizes the work of others;
     • transmits, stores or otherwise makes available material which contains any material of a commercial nature, including but not limited to advertising, promotions, "junk mail," "spam," "pyramid schemes," "chain letters," or solicitations of any kind;
     • defames, disparages, embarrasses or discloses confidential, private or personal information about or belonging to any person or entity;
     • exploits, harms, personally attacks or impersonates any person or entity, or falsely states or otherwise misrepresents an affiliate with a person or entity;
     • incites violence or is profane, indecent, obscene, racist, sexist, sexually explicit, libelous, slanderous, hateful, threatening, abusive, deceptive, illegal, false, misleading, hate speech and/or an attack on a group or individual;
     • contains any form of spam, malware, virus, bug, bot, spyware or other malicious or tracking technology, or contain links to materials that is otherwise prohibited by these Terms;
     • is insulting or otherwise derogatory in terms of race, nationality, religion, gender, gender identification, sexual orientation or other mutable or immutable characteristic; or
     • otherwise violates these Terms.
   • License to Use User Content. You hereby grant Us an irrevocable, non-exclusive, royalty-free, fully-paid up, transferable, sub-licensable, perpetual and universe-wide license for Us to host, store, reproduce, transmit, distribute, license, sublicense, market, modify, adapt, edit, create derivative works, communicate, translate, publish, syndicate, publicly perform, publicly display, archive, commoditize, offer for sale, export and otherwise use and exploit all or any part of the User Content and any elements and derivatives thereof in any manner, medium or form, whether now known or hereinafter devised, as We see fit in Our sole discretion. You permanently and irrevocably waive any and all moral rights you may have in the User Content to the fullest extent permitted by applicable law, and all rights to review or approve any use of User Content by Us or our designee(s). Notwithstanding the license provided above, We are under no obligation to use any User Content. All User Content, whether solicited or unsolicited, shall be licensed to Us as described above. Finally, We reserve the right, but not the obligation, to use your name in connection with the broadcast, print, online, or other use or publication of your User Content.
   • PLEASE NOTE THAT USER CONTENT MIGHT BECOME THE SUBJECT OF PUBLIC DISCLOSURE. WE ARE NOT RESPONSIBLE FOR, AND EXPRESSLY DISCLAIM ANY LIABILITY ARISING FROM OR IN CONNECTION WITH, THE PUBLICATION OF ANY USER CONTENT.
   • If you do not want to grant Us permission to use User Content as provided for in these Terms, do not provide it to Us through the Digital Platforms or your use of the Services.
   • You acknowledge and agree that We and Our designee(s) may or may not, at our discretion, pre-screen User Content before it appears on a Digital Platform or through a Service, and that We and Our designee(s) have no obligation to do so. You further acknowledge and agree that We and Our designee(s) reserve the right in each of our sole discretion to monitor, review, edit, remove, delete, disable, refuse, restrict, or terminate access to any User Content (but have no obligation to do so). Without limiting the foregoing, We and Our designee(s) have an unqualified right to remove any User Content that violates these Terms or is otherwise objectionable in Our sole discretion, and you agree not re-post, re-publish or re-submit any User Content that We have advised you not to post, publish or submit.
   • You acknowledge and agree that We do not verify, adopt, ratify, or sanction User Content, and you agree that you must evaluate and bear all risks associated with your use of User Content or your reliance on the accuracy, completeness, or usefulness of User Content. You understand that by using a Digital Platform or Service, you may be exposed to User Content that you may consider offensive or objectionable. You also acknowledge that We are a provider of an interactive computing service as set forth the Communications Decency Act, 47 U.S.C. §230. We expressly reserve our rights to not be treated as the publisher or speaker of any information provided by another information content provider on or through the Digital Platforms or Services.
   • If a Digital Platform or Service provides you with an opportunity to interact with or publish a User Content through a third-party's service (e.g., Facebook or Twitter), you agree to abide by that third-party's terms of use/service and privacy policy when using such third-party's service(s), and We encourage you to review such terms.

5. Your Device(s).

   Certain portions of the Digital Platforms or certain Services may be configured for, and We may offer the applicable Digital Platform or Service through, certain computers, tablets, smart phones or other electronic devices ("Device(s)"); and these Terms shall apply with equal force and measure to your visit, access, registration with, subscription to and use of any Digital Platform or Service through such Device(s).

   You are responsible for obtaining and updating your Device(s), software, operating system, carrier and network access as necessary to properly visit, access, register with and use the Digital Platforms or Services. A Digital Platform or Service, or both, may only be accessible using Devices with certain minimum system requirements. In all cases your failure to obtain, secure or maintain a Device and any corresponding minimum system requirements may impact your ability to use all or some of the Digital Platforms or Services, or both. We do not guarantee that any Digital Platform or Service, or any portions thereof, will function on or in connection with any particular Device, software, operating system, carrier or network.

   If you visit, access, register with, subscribe to or use a Digital Platform or Service through a particular Device, then you hereby acknowledge and agree that information about your use of such Digital Platform or Service through that Device or its carrier or network (such as, by way of example only, the identity of your Device, or your Device's carrier or network) may be communicated to Us and/or certain third-parties (such as, by way of example only, your Device's carrier or network). All or any part of the voice, message and data fees, rates, charges and taxes of your device's carrier or network, or another third-party, may apply to your visit, access, registration with, subscription to and/or use of a Digital Platform or Service. We are not responsible for, and you further accept full responsibility for, all device carrier and network fees, rates, charges and taxes which may apply, if any.

6. Intellectual Property.
   • General. The Digital Platforms and Services and all elements and derivatives of the foregoing (including, without limitation, all content, information, source codes, object codes, data, instructions, documentation and expressions), as well as all copyrights, trademarks, trade secrets and other intellectual properties of the foregoing, are owned, licensed or permissibly used by Us. All such materials are made available by Us for your personal entertainment, information, education and communication only. In no event shall you have or retain any rights, titles or interests in or to the foregoing other than those limited rights expressly granted to you under these Terms. No rights or permissions granted to you under these Terms are coupled with an interest. Nothing contained in these Terms shall be construed as a waiver or limitation of Our or Our licensors' respective rights and remedies under applicable law. All present and future rights in and to trade secrets, patents, copyrights, trademarks, service marks, know-how, and other proprietary rights of any type under the laws of any governmental authority, domestic or foreign, including rights in and to all applications and registrations relating to a Digital Platform or a Service shall, as between you and Us, at all times be and remain our sole and exclusive property.
   • Copyright and Other Intellectual Property. Each Digital Platform and Service contains material which is derived, in whole or in part, from material supplied by Us or our licensors, as well as other sources, and such material is protected by United States copyright laws, international treaty provisions, trademarks, service marks and other intellectual laws. Each Digital Platform is also protected as a collective work or compilation under U.S. copyright and other law and treaties. You agree to abide by all applicable copyright and other laws, as well as any additional copyright notices or restrictions contained on a Digital Platform and in a Service. You acknowledge that each Digital Platform and Service has been developed, compiled, prepared, revised, selected, and arranged by or at the direction of Us through the application of methods and standards of judgment developed, and applied through the expenditure of substantial time, effort, and money and constitutes valuable intellectual property. You agree to not violate any such proprietary rights of Ours (and all others having any such rights) during and after the term of these Terms, and to comply with all reasonable written requests made by Us or our content suppliers and licensors ("Suppliers"), to protect Our, their and others' contractual, statutory, and common law rights in the materials appearing on a Digital Platform and available through a Service.
   • Trademarks and Service Marks. You may not use any of Our trademarks, trade names, service marks, logos or other identifying indicia in any manner which creates the impression that such items belong to or are associated with you or, except as otherwise provided herein, are used with Our consent and you acknowledge that you have no ownership rights in or to any such items.
   • Digital Platform Materials. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any material from a Digital Platform or accessible through a Service, including content, code and software (collectively, "Platform Material") unless specifically granted written permission to do so by Us (including any permission included in these Terms). Platform Material may include inaccuracies or typographical errors. We have the right but not the obligation to make changes and updates to any Platform Material at any time and without prior notice.
   • Permitted Downloads and Proprietary Notices. Where the function is available, you may download material displayed on a Digital Platform or through a Service to any single Device only for your personal, noncommercial use, provided you also maintain all intellectual property, including copyright and other proprietary notices contained on or associated with the materials.
   • Infringement. If you believe in good faith that your work is available on a Digital Platform or through a Service in a way that constitutes copyright infringement, please provide our designated DMCA agent with the following information in writing:
     • An electronic or physical signature of the person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed;
     • Identification of the copyrighted work or a representative list of the works claimed to have been infringed;
     • Identification of the allegedly infringing material and information reasonably sufficient to permit us to locate the material;
     • Your name, address, telephone number, and email address, so that we may contact you if necessary;
     • A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
     • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

     Please send any notice of claims of copyright to:

     Legal Department
     1000 Chopper Circle
     Denver, Colorado 80204
     303.405.1100
     legalnotices@jonata.com

7. Rights, Permissions, and Consents.
   • License of the Digital Platform. Subject to these Terms, We grant you a limited, non-exclusive, personal, freely-revocable, non-transferable and non-sub-licensable license to access and view the various publicly displayed pages and tabs of the Digital Platforms, and to view the information and content found thereon, in each instance for your personal, non-commercial use only. Your unauthorized use of a Digital Platform or Service, or any breach by you of these Terms, automatically terminates all licenses granted to you in these Terms.
   • License of the Services. Subject to compliance with these Terms, We grant you a limited, non-exclusive, personal, freely-revocable, non-transferable and non-sub-licensable license to access and use the Services for your personal, non-commercial use only. For the avoidance of doubt, the foregoing license does not grant you any right to reproduce (other than downloads We expressly permit, if any), publicly perform, publicly display, publish, distribute, transmit or create derivatives of any Service or any element or derivative thereof (including, without limitation, any content, information, source codes, object codes, data or documentation found thereon or therein, in whole or in part), and you are prohibited from engaging in any such activities.
   • Activities. We may, from time-to-time, conduct certain audit, repair, modification or testing activities in relation to a Digital Platform or Service, or both, for purposes of developing, operating, improving, researching, troubleshooting, repairing, updating or modifying the same. We reserve the right, but not the obligation, to perform such activities without notice to you, and to exclude you from those activities without notice to you.
   • Permission to Links to Digital Platforms. You are permitted to link to a Digital Platform subject to strict compliance with the following terms:
     • No link to any Digital Platform may be "framed" if the "frame" contains any advertising or other commercial text or graphics.
     • Any online cable, wireless, or other Internet website, service or browser (other than as described in the next bullet-point below) that promotes any product (e.g., automobile or soft drink), or brand (e.g., Toyota or Pepsi), or service (e.g., money transfer services), or public or nonprofit institution (e.g., State of Colorado or Special Olympics) may not link to a Digital Platform without Our prior written permission, even though the page/area where the link originates does not promote a product, brand, service or institution.
     • Except as prohibited above, any online cable, wireless, or other Internet website, service, or browser (such as fan websites, search engines and directory websites), may link to a Digital Platform without additional permission from Us if: (i) it is an online cable, wireless or other Internet website, service, or browser that does not contain any content or service (or link to any online cable, wireless or other Internet website, service, or browser that does not contain any content or service) that, in Our sole determination, is distasteful, offensive or may reflect adversely upon Our reputation and goodwill; (ii) the link is a plain text link and does not include any mark or logo directly associated with Us; and (iii) the link is spatially separated from and not otherwise associated with any sponsorship advertising or other commercial text or graphics that may be on the page/area containing such plain text link.

     LINKS TO A DIGITAL PLATFORM, AND THE EXISTENCE OF SUCH LINKS, DO NOT CONSTITUTE AN ENDORSEMENT BY US OF THE LINKED SERVICES OR THE CONTENT THEREOF.

   • Reservation of Rights. Nothing in these Terms shall restrict or limit Our rights, title or interest in or to any of the Digital Platforms, the Services, the User Content or any elements or derivatives of the foregoing.

8. Suspension or Termination of a Digital Platform or Service.

   We have the right, but not the obligation, to temporarily or permanently suspend or terminate the function or existence of all or any part of a Digital Platform or the Services at any time, and without notice or recourse, in Our sole discretion.

9. Consent to Receive Electronic Communications; Opt-Out.
   • Express Consent. YOU HEREBY EXPRESSLY CONSENT TO US SENDING YOU ANY TYPE OF ELECTRONIC MESSAGE (INCLUDING, WITHOUT LIMITATION, ADVERTISING, TELEMARKETING, OR OTHER COMMERCIAL E-MAILS AND TEXT MESSAGES, INFORMATIONAL E-MAILS OR TEXT MESSAGES, PUSH NOTIFICATIONS AND ELECTRONIC NOTICES, UPDATES, AND NEWSLETTERS), WHETHER THROUGH A DIGITAL PLATFORM, A SERVICE, OR BY PERSONAL COMMUNICATION, E-MAIL, TEXT MESSAGE, AUTOMATIC TELEPHONE DIALING SYSTEM, OR ARTIFICIAL OR PRERECORDED VOICE, ONLINE SOCIAL MEDIA OR ANY OTHER ELECTRONIC MEDIA MEANS OR FORMS. BY GIVING SUCH CONSENT, YOU AGREE THAT NO SUCH COMMUNICATION SHALL VIOLATE THE TELEPHONE CONSUMER PROTECTION ACT, THE CAN-SPAM ACT, OR ANY OTHER APPLICABLE LAWS, RULES OR REGULATIONS. VOICE, MESSAGE, AND DATA FEES, RATES, CHARGES AND/OR TAXES MAY APPLY TO YOU, AND YOU ARE RESPONSIBLE FOR PAYMENT OF THE SAME. YOU ARE NOT REQUIRED TO GRANT THE FOREGOING CONSENT AS A CONDITION OF PURCHASE OR LICENSE OF ANY OTHER PRODUCTS OR SERVICES WE OFFER.
   • Opt-Out. You may opt-out of receiving any electronic messages from Us any time by any reasonable means provided by Us, such as by way of example, by clicking the "opt-out" link that appears at the bottom of, or otherwise within, an electronic communication or text message sent by Us, or by sending an e-mail to webmaster@jonata.com, with a subject line of "Opt-Out of Electronic Communications." You acknowledge that opting out of receiving any such communications may impact your receipt, the success, and/or the performance of all or any part of a Digital Platform or Service, or both and/or your ability to receive certain messages and/or notifications from Us.

10. Links to Other Sites, Apps, Networks, Platforms and Servers; Third-Party Services.
    • A Digital Platform or Service, or both, and/or any communications sent by Us on, through or as a function thereof, may contain links to third-party websites, networks, platforms, servers and/or applications, and, similarly, third-party websites, networks, platforms, servers, applications and/or communications, may contain links to a Digital Platform or any Service (collectively, "Linked Technologies"). The Linked Technologies are not under Our control. Each Digital Platform and Service, and any such communications containing the outgoing links, is provided merely as a convenience to you. YOU SHOULD REVIEW ANY APPLICABLE PRIVACY POLICIES AND TERMS OF USE/SERVICE PUBLISHED THROUGH THE LINKED TECHNOLOGIES.
    • We may incorporate third-party services, software, technology, data, or other content, either independently or in connection with various programs, features, or functions available through a Digital Platform or Service. Your use of third-party materials may be subject to terms of use other than this Agreement and as may be set forth by third-party providers, as applicable. You agree that We assume no liability with respect to your use of such third-party materials, whether you are aware of their use or not and whether or not the use of such materials is recommended by Us. The provider of any such materials or services, or both, is a "Third-Party Provider".

11. User Representations, Warranties, and Covenants.In addition to any other representation, warranty, promise, agreement or covenant you make to Us elsewhere in these Terms, You further represent, warrant, promise, agree and covenant to Us that:
    • you are a natural person and the age of majority in your jurisdiction (or under the age of majority but over the age of 13 and using the Digital Platforms and Services with the consent and under the supervision of your parent or legal guardian);
    • you have read and understand these Terms in its entirety;
    • you have the full right, authority and capacity to enter into and abide by the terms and conditions of these Terms;
    • you understand and acknowledge that by accepting these Terms you are giving up certain legal rights and remedies;
    • you voluntarily accept and agree to, and will fully comply with, the terms and conditions of these Terms;
    • you will not violate any applicable international, federal, state or local laws which may concern the Digital Platforms, their servers, the Services or any information, communications or content found on or through them;
    • We are not required to seek the permission of or compensate any third-party(s) to exercise any of the rights granted by you under these Terms;
    • no obligation, disability, agreement or adverse claim exists that may restrict your performance or grant of rights hereunder; and
    • all information you provide to Us in connection with your access or use of the Digital Platforms and/or Services is truthful and accurate.

12. Disclaimers. THE DISCLAIMERS AND LIMITATIONS SET FORTH IN THIS SECTION 12 ARE NOT INTENDED TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE LIMITED OR ALTERED UNDER APPLICABLE LAW.
    • General Disclaimer. YOUR VISIT, ACCESS, REGISTRATION WITH, SUBSCRIPTION TO OR USE OF A DIGITAL PLATFORM AND ANY PRODUCT OR SERVICE MADE AVAILABLE TO YOU ON, THROUGH OR IN RELATION TO A DIGITAL PLATFORM (INCLUDING, WITHOUT LIMITATION, THE SERVICES) IN ANY WAY IS DONE AT YOUR OWN RISK. THE DIGITAL PLATFORMS, PRODUCTS AND SERVICES WE OFFER, THE SUCCESS OR PERFORMANCE OF A DIGITAL PLATFORM OR SERVICE, OR BOTH, AND ALL INFORMATION, COMMUNICATIONS, CONTENT AND FEATURES OFFERED, MARKETED, SOLD, PROVIDED, LICENSED OR MADE AVAILABLE ON, THROUGH OR IN RELATION TO THE DIGITAL PLATFORM OR SERVICE IS PROVIDED TO YOU ON AN "AS IS," "WHERE IS," "AS AVAILABLE," AND "WITH ALL FAULTS" BASIS.

      WE DO NOT MAKE, NOR HAVE WE MADE, ANY REPRESENTATIONS, PROMISES OR WARRANTIES OF ANY KIND OR NATURE (WHETHER DIRECT OR INDIRECT, ORAL OR WRITTEN OR EXPRESS OR IMPLIED) TO YOU WITH RESPECT TO ANY DIGITAL PLATFORM OR SERVICE, ANY SUCH INFORMATION, COMMUNICATIONS, CONTENT AND FEATURES OR THEIR SUCCESS, PERFORMANCE, FUNCTIONALITY, AVAILABILITY, QUALITY, COMPLETENESS, ACCURACY, RELIABILITY, MARKETABILITY OR SAFETY.

      WE EXPRESSLY DISCLAIM ANY AND ALL EXPRESS WARRANTIES, IMPLIED WARRANTIES (INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, GOOD FAITH AND FAIR DEALING, TITLE, NON-INFRINGEMENT, PERFORMANCE, FUNCTIONALITY, QUALITY, COMPLETENESS, ACCURACY, RELIABILITY AND SAFETY) AND WARRANTIES ARISING FROM CONDUCT, COURSE OF DEALING, CUSTOM AND USAGE IN TRADE WITH RESPECT TO EACH DIGITAL PLATFORM AND SERVICE, ANY SUCH INFORMATION, COMMUNICATIONS, CONTENT OR FEATURES AND THEIR SUCCESS, PERFORMANCE, FUNCTIONALITY, AVAILABILITY, QUALITY, COMPLETENESS, ACCURACY, RELIABILITY, MARKETABILITY AND SAFETY.

      WE DO NOT MAKE, NOR HAVE WE MADE, ANY AFFIRMATION OF FACT, PROMISE OR WARRANTY (EXPRESS, IMPLIED OR OTHERWISE) RELATING TO ANY DIGITIAL PLATFORM OR SERVICE, ANY SUCH INFORMATION, COMMUNICATION, CONTENT OR FEATURE OR THEIR SUCCESS, PERFORMANCE, FUNCTIONALITY, AVAILABILITY, QUALITY, COMPLETENESS, ACCURACY, RELIABILITY, MARKETABILITY OR SAFETY THAT EXTENDS BEYOND THE FACE OF THESE TERMS OR THAT HAS BECOME ANY BASIS OF ANY BARGAIN.

    • Disclaimer About Products and Services. ALL DESCRIPTIONS, IMAGES, REFERENCES, FEATURES, CONTENT, SPECIFICATIONS, PRODUCTS AND PRICES OF ANY PRODUCT OR SERVICE OFFERED ON, THROUGH OR IN RELATION TO A DIGITAL PLATFORM (INCLUDING, WITHOUT LIMITATION, THE SERVICES) ARE SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE TO YOU. CERTAIN WEIGHTS, MEASURES AND OTHER DESCRIPTIONS ARE APPROXIMATE AND ARE PROVIDED FOR CONVENIENCE PURPOSES ONLY.

      THE INCLUSION OF ANY PRODUCT OR SERVICE ON, THROUGH OR IN RELATION TO A DIGITAL PLATFORM (INCLUDING, WITHOUT LIMITATION, THE SERVICES) DOES NOT IMPLY OR WARRANT THAT THEY ARE OR WILL BE AVAILABLE.

      IT IS YOUR RESPONSIBILITY TO ASCERTAIN AND OBEY ALL APPLICABLE LOCAL, STATE, FEDERAL AND INTERNATIONAL LAWS (INCLUDING MINIMUM AGE REQUIREMENTS) IN REGARD TO THE RECEIPT, POSSESSION, USE AND SALE OF ANY PRODUCT OR SERVICE ORDERED OR PURCHASED ON, THROUGH OR IN RELATION TO A DIGITAL PLATFORM (INCLUDING, WITHOUT LIMITATION, THE SERVICES).

      WE RESERVE THE RIGHT, WITH OR WITHOUT PRIOR NOTICE TO YOU, TO (I) LIMIT THE AVAILABLE QUANTITY OF OR DISCONTINUE ANY SUCH PRODUCT OR SERVICE; (II) IMPOSE CONDITIONS ON THE HONORING OF ANY COUPON, COUPON CODE, PROMOTIONAL CODE OR OTHER SIMILAR PROMOTION; (III) BAR YOU FROM MAKING OR COMPLETING ANY TRANSACTIONS ON, THROUGH OR IN RELATION TO ANY DIGITAL PLATFORM OR SERVICE; AND/OR (IV) REFUSE TO PROVIDE YOU WITH ANY SUCH PRODUCT OR SERVICE.

    • Disclaimer About Linked Technologies. WE ARE NOT RESPONSIBLE FOR ANY INFORMATION, CONTENT, GOODS, SERVICES, PROMOTIONS, ADVERTISEMENTS, PROGRAMS, CODES OR OTHER ITEMS WHICH MAY BE FOUND ON, THROUGH OR EXCLUDED FROM THE LINKED TECHNOLOGIES (INCLUDING, WITHOUT LIMITATION AND BY WAY OF EXAMPLE ONLY, MALICIOUS SOFTWARE, SPYWARE PROGRAMS, INACCURATE INFORMATION AND ILLEGAL CONTENT).

      WE DO NOT MAKE, NOR HAVE WE MADE, ANY REPRESENTATIONS OR WARRANTIES (EXPRESS, IMPLIED OR OTHERWISE) CONCERNING THE TERMS OF USE/SERVICE, PRIVACY POLICIES, AGREEMENTS, INFORMATION, REPRESENTATIONS, CONTENT, GOODS, SERVICES, PROMOTIONS, ADVERTISEMENTS, PROGRAMS, CODES OR OTHER ITEMS WHICH MAY BE FOUND ON, THROUGH OR EXCLUDED FROM THE LINKED TECHNOLOGY; NOR SHALL THE FACT THAT A DIGITAL PLATFORM MAY LINK TO OR FROM ANY LINKED TECHNOLOGY CONSTITUTE AN AFFILIATION WITH, ASSOCIATION WITH OR ENDORSEMENT OF SUCH LINKED TECHNOLOGY OR ANY INFORMATION, CONTENT, GOODS, SERVICES, PROMOTIONS, ADVERTISEMENTS, PROGRAMS, CODES OR OTHER ITEMS WHICH MAY BE FOUND ON, THROUGH OR EXCLUDED FROM SUCH LINKED TECHNOLOGY. IF YOU DECIDE TO ACCESS ANY LINKED TECHNOLOGY, THEN YOU DO SO AT YOUR OWN RISK AND SUBJECT TO THE TERMS OF USE OFFERED BY THE OWNER OR OPERATOR OF THE LINKED TECHNOLOGIES AS A CONDITION OF USE.

    • Disclaimer About System Delays. YOU UNDERSTAND AND ACKNOWLEDGE THAT EACH DIGITAL PLATFORM AND SERVICE MAY BE SUBJECT TO LIMITATIONS, DELAYS AND OTHER PROBLEMS INHERENT IN THE USE OF THIRD-PARTY COMMUNICATION NETWORKS AND FACILITIES THAT ARE OUTSIDE OF OUR CONTROL. ACCORDINGLY, WE SHALL NOT BE RESPONSIBLE FOR, AND EXPRESSLY DISCLAIM, ANY DELAYS, FAILURES, LOSSES, INJURIES, LIABILITIES OR DAMAGES ASSOCIATED WITH THE DIGITAL PLATFORMS OR SERVICES WHICH RESULTS FROM ANY SYSTEM DELAYS, DOWNTIMES, INTERRUPTIONS OR OTHER FAILURES OF OR PROBLEMS WITH A DIGITAL PLATFORM OR SERVICE WHICH ARE OUTSIDE OF OUR CONTROL (INCLUDING, WITHOUT LIMITATION, SCHEDULED MAINTENANCE OR NETWORK FAILURE).
      
      
    • Disclaimer About Certain Information, Communications and Content. ANY OPINIONS, ADVICE, REVIEWS, STATEMENTS, OFFERS OR OTHER INFORMATION, COMMUNICATIONS OR CONTENT FOUND ON, THROUGH OR IN RELATION TO US, A DIGITAL PLATFORM, ANY OF THE SERVICES OR ANY THIRD-PARTY PROVIDERS (INCLUDING, WITHOUT LIMITATION, ONLINE FORUMS, OTHER WEBSITES, ADVERTISEMENTS, AND SOCIAL MEDIA PAGES) ARE THOSE OF THEIR RESPECTIVE AUTHORS, AND NOT NECESSARILY OURS; THEY SHOULD NOT BE RELIED UPON. SUCH AUTHORS ARE SOLELY RESPONSIBLE FOR THE ACCURACY OF SUCH INFORMATION, COMMUNICATIONS OR CONTENT. WE DO NOT GUARANTEE, ADOPT OR ENDORSE THE ACCURACY, COMPLETENESS, RELIABILITY OR USEFULNESS OF ANY SUCH INFORMATION, COMMUNICATIONS OR CONTENT, EVEN IF WE ARE THE AUTHOR. WE ARE NOT RESPONSIBLE FOR THE ACCURACY, COMPLETENESS, RELIABILITY OR USEFULNESS OF ANY SUCH INFORMATION, COMMUNICATIONS OR CONTENT. UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE TO YOU OR ANY THIRD-PARTIES FOR ANY LOSS OR DAMAGE CAUSED BY OR ARISING FROM OR IN CONNECTION WITH YOUR RELIANCE ON ANY SUCH INFORMATION, COMMUNICATIONS OR CONTENT.

13. Limitation of Liability and Exclusive Remedy. In consideration for the privilege to use the Digital Platforms and Services, you agree to the following limitations of liability and available remedies:
    • TO THE MAXIMUM EXTENT PROVIDED BY LAW, IN NO EVENT, INCLUDING WITHOUT LIMITATION THE NEGLIGENCE (EITHER ACTIVE, AFFIRMATIVE, SOL OR CONCURRENT) OF SUCH INDIVIDUAL OR ENTITY, SHALL WE OR ANY OF OUR OFFICERS, DIRECTORS, MEMBERS, MANAGERS, OWNERS, GENERAL OR LIMITED PARTNERS, AGENTS, EMPLOYEES, REPRESENTATIVES, PARENTS, SUBSIDIARIES, AFFILIATES, SUCCESSORS, TRUSTEES, ASSIGNS, TRANSFEREES, CONTRACTORS, VENDORS, ADVERTISERS, SUPPLIERS, LICENSEES, AND THIRD-PARTY PROVIDERS, AND ANY OTHER THIRD-PARTY INVOLVED IN HOSTING, OPERATING, CREATING, PRODUCING, OR DELIVERING A DIGITAL PLATFORM (COLLECTIVELY, THE "DIGITAL PLATFORM PROVIDER PARTIES") OR SERVICE BE HELD LIABLE TO (OR BE OBLIGATED TO INDEMNIFY) YOU OR ANY THIRD-PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY CONSEQUENTIAL, SPECULATIVE, PUNITIVE OR SPECIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LEGAL COSTS, ATTORNEY FEES, LOST PROFITS, REPLACEMENT COSTS OR REPAIR COSTS), CAUSED BY OR ARISING FROM OR IN CONNECTION WITH YOUR USE OF A DIGITAL PLATFORM OR SERVICE, HOWEVER CAUSED, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF THE WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING BY WAY OF EXAMPLE ONLY AND WITHOUT LIMITATION,:
      • YOUR VISIT, ACCESS, REGISTRATION WITH, SUBSCRIPTION TO OR USE OF A DIGITAL PLATFORM OR SERVICE, OR YOUR INABILITY TO VISIT, ACCESS, REGISTER WITH, SUBSCRIBE TO OR USE A DIGITAL PLATFORM OR SERVICE, OR OUR BREACH OF THESE TERMS;
      • ANY PRODUCTS OR SERVICES MADE AVAILABLE ON, THROUGH OR IN RELATION TO A DIGITAL PLATFORM (INCLUDING, WITHOUT LIMITATION, THE SERVICES);
      • ANY SUSPENSION, TERMINATION OR OTHER CHANGE OR MODIFICATION TO A DIGITAL PLATFORM OR SERVICE;
      • ANY STATEMENTS, CONTENT OR CONDUCT OF ANY THIRD-PARTY ON, THROUGH OR IN RELATION TO ANY DIGITAL PLATFORM OR SERVICE;
      • ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR PERSONAL INFORMATION;
      • OUR USE OF ANY USER CONTENT;
      • ANY HACKING, DENIAL OF SERVICE ATTACKS, DATA SECURITY BREACHES OR OTHER THIRD-PARTY CONDUCT THAT MAY LEAD TO A COMPROMISE OF YOUR PERSONAL INFORMATION OR DAMAGE TO YOUR DEVICE(S), SOFTWARE, OPERATING SYSTEM(S), FILE(S), CARRIER(S), OR NETWORK(S);
      • ANY TRANSMISSION, DOWNLOAD OR INFECTION OF ANY SOFTWARE, SYSTEM, PROGRAM, FILE, PROCESS, DEVICE, APPLICATION OR ROUTINE (INCLUDING, WITHOUT LIMITATION AND BY WAY OF EXAMPLE ONLY, ROBOTS, SCRAPERS, SPIDERS, VIRUSES, SPYWARE AND MALWARE) THAT MAY LEAD TO A COMPROMISE OF YOUR PERSONAL INFORMATION OR DAMAGE TO YOUR DEVICE(S), SOFTWARE, OPERATING SYSTEM(S), FILE(S), CARRIER(S), OR NETWORK(S);
      • THE FACT THAT YOU HAVE RELIED ON ANY INFORMATION, CONTENT OR COMMUNICATIONS PUBLISHED ON, THROUGH OR IN RELATION TO A DIGITAL PLATFORM OR ANY PRODUCT OR SERVICE OFFERED, SOLD, LICENSED OR MADE AVAILABLE ON, THROUGH OR IN RELATION TO THE DIGITAL PLATFORM; OR
      • ANY ACTS, ERRORS OR OMISSIONS OF ANY THIRD-PARTY PROVIDERS.

      IF YOU ARE DISSATISFIED WITH A DIGITAL PLATFORM OR SERVICE, OR ANY PRODUCT OR SERVICE OFFERED, SOLD, LICENSED OR MADE AVAILABLE ON, THROUGH OR IN RELATION TO THE DIGITAL PLATFORM, THEN YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE YOUR ACCESS AND USE OF THE APPLICABLE DIGITAL PLATFORM OR SERVICE, OR BOTH.

    • BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, LIABILITY IN SUCH JURISDICTIONS FOR SUCH DAMAGES SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW. NOTHING IN THESE TERMS EXCLUDES OR LIMITS OUR LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM OUR GROSS NEGLIGENCE, OR OUR FRAUD OR FRAUDULENT MISREPRESENTATION, OR ANY OTHER LIABILITY IF AND ONLY IF SUCH LIABILITY CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.
    • No Injunctive Relief. YOU SHALL NOT BE ENTITLED TO SEEK OR OBTAIN, AND YOU DO HEREBY WAIVE, ANY TYPE OF INJUNCTIVE RELIEF AGAINST US, A DIGITAL PLATFORM AND/OR ANY PRODUCT OR SERVICE MADE AVAILABLE ON, THROUGH OR IN RELATION TO A DIGITAL PLATFORM (INCLUDING, WITHOUT LIMITATION, THE SERVICES AND ALL USER CONTENT). FOR THE AVOIDANCE OF DOUBT, THE FOREGOING LIMITATION ON INJUNCTIVE RELIEF DOES NOT LIMIT YOUR ABILITY TO SEEK OR RECOVER ANY MONETARY REMEDIES AUTHORIZED BY LAW IN THE EVENT OF ANY SUCH BREACH OR OTHER VIOLATION (EXCEPT FOR THOSE WHICH ARE OTHERWISE EXPRESSLY PRECLUDED BY THESE TERMS).
    • Additional Limits on Liability. SUBJECT TO APPLICABLE LAW ANY CLAIM AGAINST US AND/OR ANY OF THE OTHER DIGITAL PLATFORM PROVIDER PARTIES (AND ANY RESULTING AWARD) SHALL BE LIMITED TO THE AMOUNT YOU PAID, IF ANY, FOR ACCESS TO OR USE OF THE DIGITAL PLATFORM OR SERVICE GIVING RISE TO YOUR ACTION. YOU AGREE TO GIVE US WRITTEN NOTICE OF ANY CLAIM BY YOU AGAINST US WITHIN ONE (1) YEAR OF THE OCCURRENCE OF THE EVENT OR FACT GIVING RISE TO THE CLAIM.

14. Indemnification. You hereby agree to indemnify, release and hold harmless Us and each of the other Digital Platform Provider Parties from and against any and all liabilities, claims, suits, demands, actions, judgments, losses, damages, fines, penalties and expenses (including costs and reasonable outside attorneys' fees) incurred by such indemnitee(s), or asserted against such indemnitee(s) by third-parties, arising out of or in connection with (a) your acts, errors or omissions, (b) your access to or use of any Digital Platform or product or Service made available on, through or in relation to a Digital Platform (including, without limitation, any Service) in any manner contrary to these Terms, (c) your violation of the rights of or other injury to any third-party, and/or (d) your breach of all or any part of these Terms.

15. Term; Termination; Survival. These Terms shall continue and remain in effect until terminated in accordance with these Terms. We may terminate these Terms at any time, for any or no reason, and without notice to you (including, without limitation, if We believe that you have violated or acted inconsistently with any term or condition of these Terms). If these Terms are terminated for any reason, then all rights granted to you under these Terms shall automatically revert back to Us, and the following shall survive in perpetuity: (a) all defined terms under these Terms; (b) all rights and privileges under these Terms which were granted to and/or accrued in favor of Us and/or any of Our officers, directors, members, managers, owners, general and limited partners, agents, employees, representatives, parents, subsidiaries, affiliates, successors, trustees, assigns, transferees, contractors, vendors, Supplier or licensees as of the effective termination date of these Terms (including specifically but without limitation all rights related to User Content); (c) all disclaimers, limitations of liability and limitations of remedies; (d) all terms governing resolution of Disputes (defined in Section 16); and (e) all representations, warranties, covenants, certifications, releases, indemnifications and promises made by you under these Terms.

16. Dispute Resolution and Binding Arbitration.

    PLEASE READ THIS SECTION CAREFULLY. IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT. THIS SECTION WILL NOT APPLY WHERE PROHIBITED BY APPLICABLE LAW.

    For purposes of Sections 16-18, "Us," "Our," and We" shall also include each of the Digital Platform Provider Parties. Notwithstanding any other provision in these Terms, you and We agree and acknowledge that these Terms evidence a transaction involving interstate commerce and that the Federal Arbitration Act will govern their interpretation and enforcement and any proceedings relating to such interpretation or enforcement.

    Definition of Dispute

    "Dispute" is defined as any dispute, claim, or controversy arising out of or relating to, or your use of, a Digital Platform, a Service, these Terms, the Privacy Policy, other applicable terms or policies maintained by Us, or your relationship with Us, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory. Dispute shall be interpreted broadly. Dispute shall also include any dispute, claim, or controversy that arose before you assented to these Terms or after termination. Notwithstanding the foregoing, Dispute shall not include disputes, claims, or controversies concerning patents, copyrights, trademarks, trade secrets, and claims of piracy or unauthorized use of the Services. You or Us may seek interim or preliminary relief from a court of competent jurisdiction as needed to protect the status quo pending completion of arbitration.

    Mandatory Informal Pre-Dispute Resolution Process

    Before initiating an arbitration proceeding, you or We must give the other party notice of the Dispute by providing a written "Notice of Dispute" that is personally signed by you (if you are initiating the Notice of Dispute) or Our representative (if We are initiating the Notice of Dispute). The Notice of Dispute must contain the following information: (1) name, contact information (address, telephone number, and email address), and account information if applicable; (2) a detailed description of the nature and basis of the Dispute; and (3) a detailed description of the nature and basis of the relief sought, including a calculation for it.

    You must send any such Notice of Dispute to Us by email to legalnotices@teamkse.com. We must send any such Notice of Dispute to you at the email address We have on file for you. You and We agree to attempt to resolve the Dispute through informal, good-faith negotiations for a sixty (60) day period from the date that a completed Notice of Dispute is received (or a longer period, if agreed to by the parties). If the party receiving the Notice of Dispute requests a telephone settlement conference as part of this informal process, you and We agree to participate in an effort to resolve the Dispute. Should We make this request, you agree to attend this conference (with your counsel, if you are represented). Should you make the request, We agree to have a representative attend this conference (with counsel, if We are represented).

    Compliance with this "Mandatory Informal Pre-Dispute Resolution Process" is a condition precedent to initiating arbitration. Neither you nor Us may initiate an arbitration proceeding absent such compliance. If the sufficiency of a Notice of Dispute or compliance with this process is at issue, it may be decided by a court of competent jurisdiction at either party's election, and any arbitration proceeding shall be stayed. Such court shall have the authority to enforce this condition precedent to an arbitration proceeding, which includes the power to enjoin the filing or prosecution of a demand for arbitration and the assessment and collection of arbitration administrative fees. Notwithstanding the foregoing, either party may elect to raise non-compliance with this Mandatory Informal Pre-Dispute Resolution Process and seek relief in arbitration.

    Any applicable limitations period (including the statute of limitations) and any filing fee deadlines shall be tolled while you and We engage in this Mandatory Informal Pre-Dispute Resolution Process in an effort to resolve the Dispute.

    Small Claims Court

    Any Dispute that falls within the jurisdictional scope and limits of the small claims court where you reside must be brought in that court on an individual basis. Such Dispute must remain in small claims court and may not be removed or appealed to a court of general jurisdiction.

    Arbitration Procedures

    Except as otherwise provided herein, any Dispute that is not resolved through the Mandatory Informal Pre-Dispute Resolution Process or small claims court shall be resolved by binding arbitration to be held in the county or parish in which you reside.

    The arbitration shall be administered by Judicial Arbiter Group, Inc. or its successor ("JAG") and heard by a single, neutral arbitrator. The JAG shall administer the arbitration in accordance with the JAG's applicable rules including any applicable supplementary rules ("JAG Rules"), as modified by these Terms. If the JAG is unable or unwilling to administer the arbitration consistent with these Terms, the parties shall agree on an alternative provider that will do so. If the parties cannot agree, they shall jointly petition a court of competent jurisdiction to appoint an arbitration provider that will do so.

    The party seeking to initiate arbitration must provide the other party with the demand for arbitration as specified in the JAG Rules and these arbitration provisions. If you are initiating arbitration, you shall serve the demand on Us by email to legalnotices@teamkse.com. If We are initiating arbitration, We shall serve the demand at the email address that we have on file for you. The demand for arbitration must be personally signed by the party initiating arbitration (and their counsel, if represented). By signing the demand for arbitration, that party (and their counsel, if represented) certifies that they have complied with (1) the Mandatory Informal Pre-Dispute Resolution Process (and they shall attach the Notice of Dispute) and (2) the requirements of Federal Rule of Civil Procedure 11(b), including that the claims and relief sought are neither frivolous nor brought for an improper purpose. The arbitrator is authorized to award any relief or impose any sanctions available under Federal Rule of Civil Procedure 11 or applicable federal or state law against all appropriate persons (including counsel) as a court would.

    The JAG Rules shall govern the payment of all arbitration fees. You and We agree that arbitration is designed to be cost-effective for all parties. If a filing or other fee to initiative arbitration before JAG is required, either party may engage with JAG to discuss fee reductions and deferred payments. All issues are for the arbitrator to decide except the following, which are for a court of competent jurisdiction to decide: (1) issues that are specifically reserved for a court in these Terms and (2) issues related to the scope and enforceability of the arbitration provisions.

    The arbitrator may award relief, including, but not limited to, monetary, declaratory, injunctive, or other equitable relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. The arbitrator must follow these Terms and can award the same individualized damages and relief as a court, including injunctive or other equitable relief necessary to provide relief as to the individualized claim. The arbitrator shall apply the cost-shifting provisions of Federal Rule of Civil Procedure 68 after entry of an award. Unless you and We otherwise agree, one person's claims may not be consolidated with those of any other person. If a court determines that a claim or request for public injunctive relief may not be waived and all appeals from that decision have been exhausted (or it is otherwise final), you and We agree that any claim or request for public injunctive relief shall be stayed and resolved by a court pending arbitration of the remaining claims and requests for relief.

    The decision of the arbitrator shall be in writing and shall set forth the essential findings of fact and legal analysis. A judgment to enforce the award may be entered by a court of competent jurisdiction, however, any award that has been satisfied may not be filed or entered in court. The decision of the arbitrator shall have no preclusive effect in any proceeding involving non-identical parties.

    Each party reserves the right to request a telephonic, video, or in-person hearing from the arbitrator. You and Our representative shall personally appear at any hearing ordered by the arbitrator (along with your and Our counsel, if represented). For claims of more than $25,000 (and for claims seeking individualized injunctive, equitable, or declaratory relief that are not subject to small claims court as set forth above), a telephone, virtual, or in-person hearing shall be held and you and Our representative shall personally appear (along with your and Our counsel, if represented). The parties can agree to waive a hearing.

    Additional Procedures for Multiple Case Filings

    The following provisions set forth additional procedures that apply to multiple case filings. If fifty (50) or more similar claims are asserted against Us by the same or coordinated counsel or are otherwise coordinated (and your claim is one of them), you understand and agree that these additional procedures shall apply and the resolution of your Dispute might be delayed. Except as provided for below, no arbitrator or arbitration provider shall have any authority to hear, arbitrate or administer any class, coordinated, collective, consolidated, private attorney general, or representative action, or to award relief to anyone but the individual in arbitration.

    • Stage One: Counsel for the claimants and counsel for Us shall each select fifty (50) claims per side to be filed and to proceed in individual arbitrations as part of an initial staged process. Any remaining claims shall not be filed or deemed filed in arbitration, nor shall any arbitration fees be assessed or collected in connection with those claims unless and until they are selected to be filed in individual arbitration proceedings as part of a staged process. If a claim is withdrawn prior to adjudication, another claim shall be randomly selected to be filed and to proceed in this set. After this initial set of staged proceedings is completed, the parties shall engage in a global mediation session of all remaining claims with a retired federal or state court judge and We shall pay the mediator's fee.
    • Stage Two: If the remaining claims are not resolved at this time, counsel for the claimants and counsel for Us shall each select seventy-five (75) claims per side to be filed and to proceed in individual arbitrations as part of a second staged process, subject to any procedural changes the parties agree to in writing following mediation or through continuing, good faith discussions. Any remaining claims shall not be filed or deemed filed in arbitration, nor shall any arbitration fees be assessed or collected in connection with those claims unless and until they are selected to be filed in individual arbitration proceedings as part of a staged process. If a claim is withdrawn prior to adjudication, another claim shall be randomly selected to be filed and to proceed in this set. After this second set of staged proceedings is completed, the parties shall engage in a global mediation session of all remaining claims with a retired federal or state court judge, and We shall pay the mediator's fee.

    Each case within any given stage shall be assigned to a different, single arbitrator, unless the parties otherwise agree in writing. If your claim is not resolved as part of the staged process set forth above, either:

    • Option One: You and We may, separately or by agreement, opt out of arbitration and elect to have your claim heard in a court of competent jurisdiction consistent with these Terms. You may opt out of arbitration by providing your individual, personally signed notice of your intention to opt out to Us by email at legalnotices@teamkse.com within thirty (30) days after the conclusion of Stage Two. We may opt your claim out of arbitration by sending an individual, personally signed notice of Our intention to opt out to your counsel within fourteen (14) days following the expiration of your thirty (30) day opt-out period. Counsel for the parties may agree to adjust these deadlines.

      OR

    • Option Two: If neither you nor Us elect to have your claim heard in court consistent with Option One, then you agree that your claim will be resolved through continued staged proceedings as set forth below. Assuming the number of remaining claims exceeds two hundred (200), then 200 claims shall be randomly selected (or selected through a process agreed to by counsel for the parties) to be filed and to proceed in individual arbitrations as part of a staged process. If the number of remaining claims is fewer than 200, then all of those claims shall be filed and proceed in individual arbitrations. Each of these 200 cases shall be assigned to a single, different arbitrator. Any remaining claims shall not be filed or deemed filed in arbitration, nor shall any arbitration fees be assessed or collected in connection with those claims unless and until they are selected to be filed in individual arbitration proceedings as part of a staged process. After each set of claims are adjudicated, settled, withdrawn, or otherwise resolved, this process shall repeat consistent with these parameters. Counsel for the parties are encouraged to meet and confer, participate in mediation, and engage with each other and the JAG to explore ways to streamline the adjudication of claims, increase the number of claims to proceed at any given time, promote efficiencies, conserve resources, and resolve the remaining claims.

    Any relevant limitations period and filing fee or other deadlines shall be tolled subject to these Additional Procedures for Multiple Case Filings from the time the first cases are selected for a staged process until your claim is selected to proceed as part of a staged process or is settled, withdrawn, otherwise resolved, or opted out of arbitration.

    A court of competent jurisdiction shall have the authority to enforce these Additional Procedures for Multiple Case Filings and, if necessary, to enjoin the mass filing, prosecution, or administration of arbitrations and the assessment and collection of arbitration fees. If these Additional Procedures for Multiple Case Filings apply to your claim, and a court of competent jurisdiction determines they are not enforceable as to your claim, then your claim shall proceed in a court of competent jurisdiction consistent with these Terms.

    Opt Out of Future Changes

    If We make any future change to the arbitration provisions in this Section 17 (other than a change to the notice address), you may reject any such change by sending Us a personally signed, written notice of your decision to opt out of those changes by email to legalnotices@teamkse.com within thirty (30) days of notice of the change and include your full name and your mailing address, telephone number, and email address, and a description of when and how you interacted with Us. Such opt out must be sent by you personally, and not by your agent, attorney, or anyone else purporting to act on your behalf. It must include a statement that you wish to reject the change to the arbitration provisions. This is not an opt out of arbitration altogether.

17. Class Action Waiver and Jury Trial Waiver.

    PLEASE READ THIS SECTION CAREFULLY - IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS. THIS SECTION WILL NOT APPLY WHERE PROHIBITED BY APPLICABLE LAW.

    You and We agree that, to the fullest extent permitted by applicable law and as otherwise expressly and only as provided for in Section 16, any and all Disputes between you and Us shall be resolved only in individual arbitration. Each of you and Us expressly waive the right to have any Dispute brought, heard, administered, resolved, or arbitrated as a class, collective, coordinated, consolidated, and/or representative action, and neither an arbitrator nor an arbitration provider shall have any authority to hear, arbitrate, or administer any class, collective, coordinated, consolidated, and/or representative action, or to award relief to anyone but the individual in arbitration. This means that you and We may not bring a Dispute on behalf of a class or group and may not bring a Dispute on behalf of any other person unless doing so as a parent, guardian, or ward of a minor or in another similar capacity for an individual who cannot otherwise bring their own individual claim. You and Us also expressly waive the right to seek, recover, or obtain any non-individual relief. Notwithstanding anything else in this agreement, this class action waiver does not prevent you or Us from participating in a classwide, collective, and/or representative settlement of claims.

    You and Us further agree that if for any reason a claim does not proceed in arbitration, this class action waiver shall remain in effect, and a court may not preside over any action joining, coordinating, or consolidating the claims of multiple individuals against Us in a single proceeding, except that this class action waiver shall not prevent you or Us from participating in a classwide, collective, and/or representative settlement of claims. If there is a final judicial determination that any portion of this class action waiver is unenforceable or unlawful for any reason, (i) any class, collective, coordinated, consolidated, and/or representative claims subject to the unenforceable or unlawful portion(s) shall proceed in a court of competent jurisdiction as provided for in these Terms; (ii) the portion of the class action waiver that is enforceable shall be enforced in arbitration; (iii) the unenforceable or unlawful portion(s) shall be severed from the arbitration agreement contained in these Terms; and (iv) severance of the unenforceable or unlawful portion(s) shall have no impact whatsoever on the enforceability, applicability, or validity of the arbitration agreement contained in these Terms or the arbitrability of any remaining claims asserted by you or Us.

    To the fullest extent permitted by applicable law, you and We waive any right to a jury trial.

18. Governing Law and Venue.

    All Disputes and the relationship between you and Us shall be governed, interpreted, construed and enforced in accordance with the laws of the State of Colorado in the United States of America and applicable federal law of the United States of America, regardless of its place of execution, its place of performance, and any conflicts of law analysis. For the avoidance of any doubt, the United Nations Convention on Contracts for the International Sale of Goods shall have no application whatsoever.

    Unless you and We agree otherwise, to the fullest extent permitted by applicable law, the state and federal courts of the City and County of Denver, Colorado shall have exclusive jurisdiction over any Disputes between you and Us (except for Disputes brought in small claims court) that are not subject to arbitration or over any action involving the applicability or enforceability of any provisions of these Terms (including the arbitration provisions and class action waiver). You and We consent to the exclusive jurisdiction of those courts and waive any objections as to personal jurisdiction or as to the laying of venue in such courts due to inconvenient forum or any other basis to seek transfer or change venue of such action to another court.

19. Notice.

    Unless otherwise expressly stated in these Terms, We may give or deliver all other notices to you by means of a general notice posted on this or another page of a Digital Platform, as applicable and/or by email to the email address you provide to Us, and any notice provided to you shall be deemed effective as of its stated effective date.

20. Relationship.

    In no event shall these Terms, the performance of your or Our rights or obligations under these Terms, a Digital Platform, a Service or your visit to, access of, registration with, subscription to or use of a Digital Platform or Service create any type of fiduciary, franchise, agency, employment, independent contractor, partnership or joint venture relationship between you and Us.

21. Separate Terms and Conditions.

    In connection with your access to or use of a Digital Platform or Service, you may be asked to consent to policies or terms and conditions in addition to these Terms. Please read these supplemental policies and terms carefully before accessing or making any use of such Digital Platform or Service, or portion thereof. Any supplemental terms will not vary or replace these Terms regarding any access to or use of the Digital Platform or Service, unless otherwise expressly stated, and in the event of a conflict between such special terms and these Terms, these Terms apply.

22. International Users.

    The Digital Platforms and Services are operated out of the United States of America. We do not represent that content or material presented on any Digital Platform or through any Service is appropriate (or, in some cases, even available) for use in other locations. If you access a Digital Platform or Service from a jurisdiction other than the United States, you agree that you do so on your own initiative, and are responsible for compliance with all applicable laws, if and to the extent local laws are applicable to your use of the Services.

23. Miscellaneous.
    • Excused Performance. We are hereby excused for any failure to perform under these Terms to the extent that our performance is prevented by any reason outside of our reasonable control or that may be characterized as a force majeure event.
    • Assignment and Delegation. You shall not assign, delegate, or otherwise transfer any of your rights or obligations under these Terms without Our prior written consent in each instance. We are free to assign or delegate all or some of our rights accrued pursuant to, or obligations under, these Terms, to any third-party.
    • Construction and Interpretation. These Terms shall be construed to have been drafted by all of the Parties, so that any rule of construction or interpretation that construes or interprets ambiguities against the drafter shall have no force or effect.
    • Headings. Section headings are inserted in these Terms for reference and convenience only and shall not interpret, define, limit or describe the scope, intent, terms or conditions of these Terms.
    • Severability. If any portion of these Terms is deemed invalid or unenforceable by the arbitrator or (if applicable) a court of law with binding authority, then the remaining terms and conditions shall not be affected and said arbitrator or court of law shall reform the invalidated or unenforceable term or condition to the maximum extent permitted under the law and consistent with the intent of these Terms.
    • Entire Agreement. These Terms, together with those additional terms, conditions, and policies referenced herein and/or made available through the Terms by hyperlink (including our Privacy Policy), constitutes the entire agreement and understanding between you and Us with respect to the subject matter hereof; supersedes any prior agreements and understandings, if any, between you and Us with respect to such subject matter; and shall inure to the benefit of and be binding upon you and Us and each of our respective successors and assigns.

24. Digital Platforms Purchased or Downloaded through the Apple App Store; Apple Not a Party.

    If you have purchased or downloaded a Digital Platform from the Apple Inc. ("Apple") app store ("Apple App Store"), you acknowledge that these Terms are an agreement between you and Us and not with Apple and that Apple has no responsibility for any Digital Platform or Service. As between Us and Apple, We (not Apple) are solely responsible for each Digital Platform. Any Digital Platform obtained through the Apple App Store must be used only in compliance with the terms of service of the Apple App Store ("Apple Media Services Terms and Conditions") and on an iOS device that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the Services may also be accessed, acquired and used by other accounts associated with you or your family via Apple's family-sharing functionality or volume purchasing. You acknowledge and agree that Apple is not responsible for (i) providing any maintenance or support services with respect to any Digital Platform and that, as between Us and Apple, We and Our partners (and not Apple) are responsible for providing such maintenance and support services; or (ii) any claims related to a Digital Platform or Service or your possession and/or use thereof (including but not limited to product liability claims, infringement claims, claims that a Digital Platform or Service fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection or similar legislation), and that, as between Us and Apple, We and Our partners (and not Apple) are responsible for the investigation, defense, settlement, and discharge of any such claims. In the event of any failure of a Digital Platform purchased through the Apple App Store to conform to any applicable warranty, you may notify Apple and Apple will refund you any applicable purchase price paid by you for that Digital Platform. To the maximum extent permitted by applicable law, Apple will have no other warranty obligations whatsoever with respect to any Digital Platform or Service and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty, as between Apple and Us, will be Our sole responsibility and governed by these Terms. You acknowledge that you must comply with any applicable third-party terms of use when you are using a Digital Platform or Service. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce them against you as a third-party beneficiary thereof.

25. Notice for California Consumers.

    UnderCalifornia Civil Code Section 1789.3, California users of a Digital Platform or Service are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Sacramento CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

26. Software/Compliance with Applicable Laws/Regulations.

    You agree to comply with all applicable laws, rules, and regulations in connection with your access to and use of a Digital Platform or Service. By using a Digital Platform or Service, you represent and warrant that you will not use the same for any purpose that is either unlawful or prohibited by these Terms. You further represent and warrant that you are not (i) identified in the U.S. Treasury Department's Office of Foreign Assets Control's ("OFAC") list of Specially Designated Nationals (ii) accessing a Digital Platform or Service from a jurisdiction subject to an OFAC embargo or sanctions program, or (iii) using a Digital Platform or Service in any way that would cause Us or you to be in violation of a U.S. sanctions program, embargo, trade restriction, or anti-terrorism law. We reserve the right to disclose any information about you or your use of the Services in connection with any investigation by us or law enforcement authorities as may be appropriate or necessary to satisfy any applicable law, regulation, legal process, or governmental request in accordance with the Privacy Policy.

27. Contact Us.

    Please direct any questions you may have about a Digital Platform or Service or these Terms to webmaster@jonata.com. The foregoing contact information may change from time-to-time, and with notice to you, as provided for in these Terms.

Last Updated: April 19, 2023

When you use our services, visit our vineyards, or purchase wine directly from us, you are choosing to trust us with some of your personal information. We appreciate your trust, and we will work hard to continue to deserve it. This Privacy Policy (“Privacy Policy”) describes how Cool Hand Vineyards LLC d/b/a JONATA, and its subsidiaries and affiliates (“Company,” “we,” “us,” or “our”), may collect, use, and share your personal information, and the choices you have with respect to your personal information, in connection with the platform (the “Platform”), which is available through the website located at https://www.jonata.com/, and any other websites operated by Company that link to this Privacy Policy (each, a “Site”). The Platform provides individual end users (“Users”) with the ability to access material, information, and content (collectively, “Content”), and our related services, events, social media pages, and email and other electronic communications (collectively, “Services”) (the Content and Services are incorporated into the Platform for purposes of this Privacy Policy). Finally, Users may be able to purchase wine, merchandise, and other products (collectively, “Products”) on the Platform. In some cases, region-specific terms may apply to you, which are indicated in the section headings below.

Company reserves the right, at any time, to modify this Privacy Policy. If we modify how we collect, use, or share personal information, we will post the updated Privacy Policy on this page. In some cases, we may notify you about an update by sending you an email, posting a notice about the update on the Platform, or other means as may be required by applicable law. In all cases, your continued use of the Platform following posting or other notification of changes constitutes your acknowledgement of such changes. Please review this Privacy Policy periodically to keep up to date on our most current policies and practices.

This Privacy Policy covers the following topics:

PERSONAL INFORMATION WE COLLECT

HOW WE USE PERSONAL INFORMATION

HOW WE SHARE PERSONAL INFORMATION

YOUR CHOICES

SECURITY OF PERSONAL INFORMATION

CHILDREN’S PRIVACY

LINKS TO WEBSITES AND APPS

DATA TRANSFERS

NOTICE TO CALIFORNIA RESIDENTS (SHINE THE LIGHT)

NOTICE TO NEVADA RESIDENTS

HOW TO CONTACT US

PERSONAL INFORMATION WE COLLECT

Personal Information Collected. We want you to understand the types of personal information that we may collect about you. The personal information we collect, and how we use it, depends largely upon how you use our Platform and may include the following categories of personal information. We may also collect other personal information that is not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

• Contact Information, such as your name, email address, mailing address, phone number, and social media handle.
• Account Registration Information, such as the contact information listed above, birth date, and account login credentials.
• Order History, such as records of subscriptions and Products you have purchased from us, shipping addresses, and other details about your orders submitted through the Platform.
• Marketing Information, such as any preferences you set in your account and any marketing or communications preferences, and details about how you engage with our communications.
• Payment Information, such as payment amounts and payment methods used to complete transactions. Payment processing services connected with your use of the Platform may be provided to you by us or a third-party payment processor.
• Survey Responses, such as the information you provide in response to our surveys, questionnaires, sweepstakes, or contests.
• Online Activity Information, such as the website you visited before browsing to the Platform, pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.
• Browser & Device Information used to access our Platform, such as unique identifiers, browser type and settings, device type and settings, operating system, and mobile network information including carrier name and phone number. We also collect personal information about the interaction of your browsers and devices with our Platform, including IP address, crash reports, system activity, and general location information such as city, state, or geographic area.
• Communications, such as the information associated with your requests or inquiries, including for support, assistance, or order information, and any feedback you provide when you communicate with us. We may also record or monitor any call or chat you have with us for quality control or training purposes, or to enforce our rights.

Sources of Personal Information. We obtain personal information from a variety of sources, including the following sources:

• Personal Information You Provide. Company collects personal information when you voluntarily submit it to us, including through offline interactions, such as when you register for our waitlist or an account, make a tasting reservation at one of our wineries, fill out a form on the Site, submit an order for Products, participate in a survey, call customer service, or communicate with us.
• Personal Information Automatically Collected. Company, our service providers, and our advertising partners may automatically log information about you, your computer, or mobile device, and your activity over time on our Platform and other sites and online services, such as the online activity information and device information listed above. Like many online services, we use cookies and similar technologies to facilitate some of the automatic data collection described above, which may include the following:
• Cookies, which are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand user activity and patterns, and facilitating online advertising.
• Flash cookies, or locally-stored objects, which are used on websites for purposes similar to cookies but allow storage of a larger amount of data.
• Web beacons, also known as pixel tags or clear GIFs, which are typically used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked, typically to compile statistics about usage of websites and the success of marketing campaigns.
• Local storage, which is used to save data on a visitor’s device. We may use data from local storage to, for example, turn on web navigation, store multimedia preferences, customize what we show you based on your past interactions with our Platform, remember your preferences, and measure ad effectiveness.
• Session replay technologies, which are third-party software used to record a video replay of Users’ interactions with the Site. The video replay may include Users’ clicks, mouse movements, scrolls, mobile app touches, typing, and other activity taken during the session. We may use these replays for research and development purposes, such as to help us troubleshoot problems with the Site, understand how Users interact with and use the Site, and identify areas for improvement.

Personal Information Obtained from Third Parties. In some circumstances, we may collect personal information about you from third party or publicly available sources, such as our service providers, advertising partners, data analytics partners, operating systems and platforms, social media platforms, event sponsors, or data providers. We may merge or combine such personal information with the personal information we collect from you directly or automatically.

Referrals. Users of our Platform may have the opportunity to mail wine or other Products to their contacts. Please do not provide us with someone’s contact information unless you have their permission to do so.

HOW WE USE PERSONAL INFORMATION

Company’s primary purpose in collecting personal information is to provide the Products, Content, and Services and to operate our business. We also use personal information for the purposes set forth below and as otherwise described in this Privacy Policy or at the time of collection.

To Provide the Platform. We may use personal information to operate our business. For example, we use personal information to:

• process your transactions, including purchasing Products and subscriptions;
• establish, manage, monitor, and maintain your account;
• improve and personalize your experience on or with the Platform;
• verify your identity or determine your eligibility for offers and promotions;
• communicate with you, including providing notices about your account or transaction and responding to any of your requests, feedback, or questions;
• provide any contests, surveys, sweepstakes, or other promotions you participate in;
• provide maintenance and support; and
• fulfill any other purpose for which you provide personal information.

Research and Develop New Services and Products. We use personal information for research and development purposes, including to study and improve the features and functionality of our Services and our business, understand and analyze the usage trends and preferences of our Users, and develop and improve our Products. As part of these activities, we may create aggregated, de-identified, or other anonymous data from personal information we collect. We make personal information into anonymous or de-identified data by removing information that makes the data personally identifiable to you or your device, whether directly or indirectly. We will maintain and use any de-identified data without attempting to reidentify the data. We may use this anonymous or de-identified data and share it with third parties for our lawful business purposes.

Direct Marketing. We may send you Company-related or other direct marketing communications as permitted by law, including materials, updates, information, special offers, and promotional material from us and our business partners. You may opt-out of our marketing communications as described in the “YOUR CHOICES” section below.

Interest-Based Advertising. We work with third-party advertising companies and social media companies to help us advertise our business and to display ads for our products and services. These companies may use cookies and similar technologies to collect information about you (including the online activity information and browser & device information described above in the section called “Personal Information Automatically Collected”) over time across our Platform and other websites and services or your interaction with our emails, and use that information to serve ads that they think will interest you. In addition, some of these companies may use hashed customer lists that we share with them to deliver ads to you and to similar users on their platforms. You can learn more about your choices for limiting interest-based advertising in the “YOUR CHOICES” section below.

To Comply with Laws and Regulations. We will use personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

For Compliance, Fraud Prevention, and Safety. We may use personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) maintain the safety, security, and integrity of the Platform and our products, business, databases, and other technology assets; (b) protect our, your, or others’ rights, privacy, safety or property (including by making and defending legal claims); (c) audit our internal processes for compliance with legal and contractual requirements and internal policies; (d) enforce the terms and conditions that govern the Platform; and (e) prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

With Your Consent. We will disclose your personal information in accordance with your prior direction or, in some cases, we may specifically ask you for your consent to collect, use, or share your personal information, such as when required by law.

HOW WE SHARE PERSONAL INFORMATION

In addition to the specific situations discussed elsewhere in this Privacy Policy or at the point of collection, we may share your personal information with the following entities or persons:

Related Companies. We may share your personal information with our affiliates, subsidiaries, and other related companies, for example, to fulfill your transaction.

Service Providers. We may share your personal information with third parties who perform services on our behalf that are necessary for the orderly operation of our business. For example, we work with service providers that help us perform website hosting, e-commerce, payment processing, order fulfillment, maintenance services, database management, analytics, fraud protection, marketing, customer relationship management, finances, and other purposes.

Advertising Partners. We may share your personal information with our partners and sponsors to send you information about products and services you may like. We may also share usage information about our Platform, including searches, transactions, and profile information with our partners and sponsors for online advertisement purposes, including for the purposes described in the “Interest-Based Advertising” section above.

Sweepstakes and Joint Marketing Partners. We may also share your personal information with other partners in order to provide you with content and other features through the Platform, and such partners may send you promotional materials or otherwise contact you regarding products and services that they offer. When you choose to enter a contest or sign up for a sweepstakes, we may share the personal information you provide as part of the offer with the named co-sponsors or other third parties affiliated with such offer.

Professional Advisors. We may share personal information with persons, companies, or professional firms providing Company with advice and consulting in accounting, administrative, legal, tax, financial, debt collection, and other matters.

Law Enforcement. Under certain circumstances, we may share personal information with law enforcement, government authorities, and other parties if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process, or enforceable governmental request.

Authorities and Others for Compliance, Fraud Protection, and Safety. We may disclose personal information in the good faith belief that such action is necessary to comply with a legal obligation or for the purposes described above in the section titled “For Compliance, Fraud Prevention, and Safety.”

Business Transaction Participants. We may disclose personal information to third parties in connection with any business transaction (or potential transaction) involving a merger, acquisition, sale of shares or assets, financing, consolidation, reorganization, divestiture, or dissolution of all or a portion of our business (including in connection with a bankruptcy or similar proceedings).

YOUR CHOICES

You can make the following choices regarding your personal information:

Review and Request Changes to Your Personal Information. The accuracy of the personal information we have about you is very important. You have the right to correct and update your personal information by directly accessing your account and profile information. You may also request that we correct your information by contacting us. Note that we may keep historical information in our backup files as permitted by law.

Email Communications. If you provide us with your email address in order to receive communications, you can opt-out of marketing emails at any time by following the instructions at the bottom of our emails. Please note that certain emails may be necessary for the operation of our Platform, such as those about your account, to fulfill orders for offers you have requested, or deliver notifications directly to you through the Platform. You will continue to receive these emails, even if you unsubscribe from our marketing communications.

Cookies. Most browsers let you remove or stop accepting cookies from the websites you visit. To do this, follow the instructions in your browser’s settings. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, however, you may not be able to use all functionality of the Platform and our Site may not work properly. Also, the offers we provide when you use our Site may not be as relevant to you or tailored to your interests. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.

Analytics. The Site uses Google Analytics to help us analyze how the Site is being accessed and used. You can learn more about Google Analytics cookies by clicking here and about how Google protects your data by clicking here. To opt-out of Google Analytics, you can download and install the Google Analytics Opt-out Browser Add-on, available here.

Advertising Choices. If you wish to minimize the amount of targeted/interest-based advertising you receive, you may block third-party cookies in your browser settings, use browser plug-ins/extensions, and use your mobile device settings to limit the use of the advertising ID associated with your mobile device. You can also opt out of interest-based ads from companies participating in the following industry opt-out programs by visiting the linked websites: the Network Advertising Initiative (http://www.networkadvertising.org/managing/opt_out.asp) and the Digital Advertising Alliance (https://optout.aboutads.info). Some of the companies we work with may offer their own opt-out mechanisms. For example, you can learn more about how Google uses cookies for advertising purposes by clicking here and opt-out of ad personalization by Google by clicking here.

Many of the opt-out preferences described in this section must be set on each device or browser for which you want them to apply. Please note that some of the advertising companies we work with may not participate in the opt-out mechanisms described above, so even after opting-out, you may still receive interest-based advertisements from other companies. If you opt-out of interest-based advertisements, you will still see advertisements online but they may be less relevant to you.

Do Not Track. Some browsers may be configured to send “Do Not Track” signals to the online services that you visit. The Site currently does not respond to “Do Not Track” signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

SECURITY OF PERSONAL INFORMATION

We build security into our Platform to protect your information. Our Platform is built with reasonable security features designed to protect personal information. The insights we gain from maintaining our Platform help us detect and block certain security threats.

We exercise reasonable care in providing secure transmission of personal information from your devices to our servers. We try our best to safeguard personal information once we receive it, but please understand that no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

CHILDREN’S PRIVACY

Our Platform is not directed to people who are under 21 years old. We do not knowingly collect personal information from children under 13 years of age. Individuals under the age of 13 should not attempt to provide us with any personal information. If you think we have received personal information from children under the age of 13, please contact us immediately.

LINKS TO WEBSITES AND APPS

Our Platform may contain links to other websites and apps not operated or owned by us. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these third-party websites and apps. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or online services that are not associated with us. We have no control over, and are not responsible for, the actions and privacy policies of third parties and other websites and apps. We encourage you to read the privacy policies of the other websites and online services you use.

DATA TRANSFERS

Company is based in the United States, and we have service providers in the United States and potentially other countries. Your personal information may be collected, used, and stored in these countries or other locations outside of your home country. Privacy laws in the locations where we handle your personal information may not be as protective as the privacy laws in your home country. By providing your personal information, where applicable law permits, you specifically and expressly consent to such transfer and processing and the collection, use, and disclosure set forth herein.

NOTICE TO CALIFORNIA RESIDENTS (SHINE THE LIGHT)

We do not disclose personal information obtained through our Platform to third parties for their direct marketing purposes. Accordingly, we have no obligations under California Civil Code §1798.83.

NOTICE TO NEVADA RESIDENTS

Nevada Revised Statutes Chapter 603A allows Nevada residents to opt-out of the “sale” of certain types of personal information. Subject to several exceptions, Nevada law defines “sale” to mean the exchange of certain types of personal information for monetary consideration to another person. We do not currently sell personal information as defined in the Nevada law. However, if you are a Nevada resident, you still may submit a verified request to opt-out of sales using the contact information provided below and we will record your instructions and incorporate them in the future if our policy changes.

HOW TO CONTACT US

If you have questions, concerns, or would like to update or correct your personal information, you can always contact us at privacy@jonata.com. For your protection, we may need to verify your identity before assisting with your request, such as verifying that the information used to contact us matches the information that we have on file. Please only contact the email address above for privacy related questions.